下一班到来之前 — Design Process
A Digital Care Handover Passport for Elderly Stroke Survivors. From research to interactive prototype.
In long-term care communities, shift handovers transfer medical tasks but often lose the person. Stroke survivors — particularly those with aphasia or hemiparesis — have nuanced ways of expressing discomfort or consent that disappear in clinical logs.
Former Master Carpenter. Highly values independence. Losing control of his right arm has been deeply frustrating. Prefers to be addressed as "Master Lin".
Retired History Teacher. Relies on classical radio for orientation. Has a strict routine and depends on physical objects for spatial awareness.
To break the "Medical Gaze", mapping the cognitive and sensory experience of a stroke survivor.
"I am losing my dignity. I wish they understood my silence means 'no'."
Medical jargon, rushed footsteps, monitors beeping.
Different faces every shift. Personal items moved out of reach.
Turns head away when offered food. Grips bedsheets tightly.
Tracking the emotional friction of a caregiver during a 15-minute handover cycle.
30s — Review handover info
Pain: EMR has too much text. No time to read.
Opportunity: 3-signal limit UI for quick scan.
10min — Physical care + monitoring
Pain: Accidentally moving objects causes resident panic.
Opportunity: Visual radar blueprint with locked safe zones.
5min — Log and sign off
Pain: Forgetting to log subtle behavioral changes.
Opportunity: Voice dictation + quick sign-off.
Designed as a linear "task flow" rather than a database — each step enforces specific caregiver accountability.
A 2-3 minute guided handover simulation for rotating caregivers.
Visual radar scan guides caregivers to locate and lock safe hotzones in the room (e.g., call bell, cup position), preventing accidental displacement of familiar objects.
Bilingual (EN / Traditional Chinese) communication board for aphasic residents. Four core needs: water, pain, repositioning, call nurse. Large buttons reduce cognitive load.
A digital care passport generated in 2-3 minutes — everything the next caregiver needs before entering the room.
Who is this person beyond diagnosis — their identity, habits, and dignity.
Three priority signals — how they show discomfort, refusal, anxiety.
What can be shared, what needs care, what must stay private.
Printable next-shift card — from clinical context to spatial safety.